This website uses cookies
Read our Privacy policy and Terms of use for more information.


I spent years advising businesses on IT solutions, running service operations and leading the transformation of IT services before I moved into product management. That orders matters to me, as my past experience helps me to fix AI-driven business transformations.
Today, I lead conversational AI products for a global logistics operator, including knowledge assistants and customer-facing chatbots.
I write here about what I am actually learning.
The title of my blog is "Leading with Heart and Data" because I keep finding that neither is enough on its own. Data builds the case. Heart builds the team.
Check my posts, let me know what you think and subscribe to receive new posts.
I usually post once a month, no noise.
Have a great day!
Wojciech Pozarzycki